Legal

Terms and conditions

Last updated 18 July 2026. Effective 18 July 2026.

Please read. These terms are written in good faith and in plain English. They are not legal advice. They should be reviewed by a qualified solicitor before launch, and checked against how the product actually behaves at the time you read them.

These terms are the agreement between you and us about using Easier Now. We have kept them short and readable. The parts that limit our liability and the section on health claims are important, so please read those carefully.

1. The agreement

Easier Now is a subscription productivity web app operated by Easier Agency (Anthony Stratton), based in the United Kingdom. The marketing site is at website.easiernow.co and the app is at app.easiernow.co. In these terms "we" and "us" mean Easier Now, and "you" means the person or organisation using the service.

By creating an account, paying for a plan, or using the service, you accept these terms. If you do not accept them, please do not use Easier Now.

These terms work alongside our privacy policy, which explains how we handle your data. Together they are the whole agreement between us.

2. Who can use Easier Now

• You must be at least 16 years old.
• You must be able to enter into a contract in your country.
• If you are signing up for a business or team, you confirm you are allowed to accept these terms on its behalf. In that case "you" means that organisation.
• You must not be barred from using the service under any applicable sanctions or export laws.

3. Your account

• Give us accurate details when you sign up, and keep them up to date.
• Keep your password to yourself. You are responsible for what happens under your login.
• One login is for one person. Do not share it. Team plans are priced per user for this reason.
• Tell us straight away at hello@easiernow.co if you think someone else has got in.

If you are a team admin, you are responsible for the people you invite, for what they do in your workspace, and for having the right to give us any data you add about them.

4. Plans and prices

Easier Now is paid. There is no free tier. Prices are in US dollars and exclude any sales tax or VAT, which is added at checkout where it applies.

The plan you pick sets what features you get. If we move a feature between plans we will tell you before it affects you.

Price changes

We may change our prices. If a change affects your subscription, we will email you at least 30 days before it applies, and it will only take effect on your next renewal. If you do not want to pay the new price, cancel before that renewal date and you will not be charged it.

5. Billing and renewal

• Payments are handled by Stripe. We do not see or store your full card details. Stripe's own terms apply to the payment itself.
• Subscriptions renew automatically. Monthly plans renew every month. Annual plans renew every year. They renew until you cancel.
• You authorise us to charge your payment method on each renewal date, at the then current price for your plan.
• We send a receipt for every payment.
• Failed payments. If a payment fails we will retry and email you. If it is still unpaid after 14 days we may suspend access until it is settled.
• Team seats. Adding a seat mid-cycle is charged pro rata. Removing a seat takes effect at your next renewal.
• Upgrades and downgrades. Upgrades apply immediately and are charged pro rata. Downgrades apply at your next renewal.

6. The 30 day money-back guarantee

New customers get 30 days to change their mind. If Easier Now is not for you, ask within 30 days of your first payment and we will refund it in full. No forms and no interrogation.

How to claim it

• Email hello@easiernow.co from the address on your account.
• Say you want the money-back guarantee. You do not have to give a reason.
• We will confirm within 3 working days and process the refund through Stripe.
• Refunds usually reach your bank within 5 to 10 working days, depending on your card issuer.

The small print

• It covers your first payment only, whether that was a monthly or an annual payment.
• It is once per customer. It does not apply to renewals, to a second account, or to a returning customer.
• Your subscription ends when the refund is issued, and access ends with it.
• We may decline it where an account has been used abusively or to game the offer.

Outside the guarantee we do not usually refund part-used periods. This does not affect any statutory rights you have as a consumer, including your right to cancel a distance contract under UK consumer law.

7. Discounts and promo codes

Some general rules apply to every discount we run.

• One discount per subscription. Codes cannot be stacked.
• A code must be applied at checkout. We cannot apply it retrospectively.
• Discounts have no cash value and cannot be exchanged or transferred.
• We can withdraw or change an offer for future customers at any time, without affecting anyone already on it.
• We can cancel a discount if it was obtained by fraud, error or abuse.

Promo and voucher codes

Our standard promo codes give 50% off your first 3 months. After the third month you pay the normal price for your plan. This applies to monthly billing.

Win-back offer

If you cancel, we may offer you a one-time win-back discount. It is available once per customer, on the terms shown in that specific offer, and only if you accept it before it expires.

Founding-30 lifetime discount

The first 30 customers on the Founding-30 offer get 50% off for life. Two conditions apply, and we want them to be unmistakable.

• It requires a continuously active subscription. If your subscription lapses, is cancelled, or fails for non-payment beyond our retry period, the lifetime discount ends permanently.
• It does not come back. If you resubscribe later you pay the standard price. There is no way for us to reinstate it.
• Changing plan (for example Starter to Pro) keeps the discount, applied to the new plan price.
• The discount belongs to your account and cannot be transferred to anyone else.
• Taking a refund under the money-back guarantee ends the subscription, and with it the discount.
• "For life" means for the lifetime of your continuous subscription, or of the service, whichever ends first.

8. Cancelling

• You can cancel at any time from account settings. No email gauntlet, no phone call, no retention maze.
• Cancelling stops the next renewal. It does not trigger a refund of the current period, unless the money-back guarantee applies.
• You keep access until the end of the period you have already paid for. After that the account becomes inactive.
• Export your data before access ends. See our privacy policy for what happens to it afterwards.

9. Acceptable use

Use Easier Now sensibly and lawfully. Specifically, do not:

• Break the law, or help anyone else to.
• Upload content that is illegal, infringing, defamatory, or that you have no right to share.
• Try to break into the service, other accounts, or our infrastructure.
• Scrape, crawl, or hammer our systems in a way that degrades them for anyone else.
• Reverse engineer the service or copy it to build a competing product, except where the law says you may.
• Resell, rent out or white label the service without our written permission.
• Share a single login across multiple people.
• Use the service to send spam or to harass anyone.
• Remove or obscure any of our branding or notices.

If you break these rules we may suspend or close your account. See section 18.

10. Your content

Your content is yours. Your tasks, notes, projects and calendar entries belong to you. We do not claim ownership of any of it.

To run the service we need a limited licence. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and adapt your content, but only so we can operate, maintain, secure, back up and improve the service for you. That licence lasts as long as we hold the content and ends when it is deleted. We do not use your content for advertising, we do not sell it, and we do not use it to train AI models.

You are responsible for your content, and you confirm you have the right to put it into the service.

Our content is ours. The software, design, brand, name and everything else that makes up Easier Now stays our property. Your subscription is a licence to use the service, not a transfer of anything we own.

Feedback. If you send us ideas or suggestions, we may use them freely without owing you anything. We appreciate them.

11. Third party services

Easier Now works with other companies. Stripe processes payments. Google powers the optional calendar integration and Google sign in. Others host and support the service.

• Those services have their own terms and privacy policies, and you agree to them when you use them.
• We do not control them and we are not responsible for what they do or how they perform.
• If a third party changes or withdraws its service, our matching feature may change or stop. We will tell you if that happens.
• You can disconnect the Google Calendar integration at any time from settings.

12. AI features

Some features use AI to suggest time estimates, ordering and summaries. They are helpful, and they are not infallible.

• AI output is a suggestion, not advice and not a guarantee. It can be wrong, incomplete or oddly worded.
• You are responsible for checking anything that matters before acting on it. Do not rely on it alone for decisions with real consequences.
• Do not put sensitive personal data, health records, or confidential third party information into AI features.
• Similar inputs can produce different outputs. We do not promise consistency.
• We may change, limit or withdraw AI features, and we may set fair use limits on them.

13. Availability, changes and beta

• We work hard to keep the service up, but we do not promise uninterrupted availability. There is no service level agreement on standard plans.
• We may take the service down for maintenance. Where we can plan it, we will give notice.
• We may add, change or remove features. If we remove something you rely on, we will give reasonable notice, and you can cancel for a pro rata refund of any unused prepaid period if the change materially reduces what you bought.
• Beta features are labelled as such. They are experimental, provided as is, may be unstable or withdrawn, and are excluded from any commitment in these terms.
• Back up anything critical. We take backups, and you should not treat Easier Now as your only copy of important information.

14. Not medical advice

Easier Now is a productivity tool. It is not a medical device, a treatment, a therapy, or a diagnostic tool.

We build for people who find conventional planning tools hard work, including people with ADHD and other forms of neurodivergence. That is who we design for. It is not a clinical claim.

• We make no health claims. Easier Now does not diagnose, treat, cure, prevent or manage ADHD or any other condition.
• Nothing in the app or on our website is medical, clinical, psychological or therapeutic advice.
• Easier Now is not regulated as a medical device and has not been assessed by the MHRA, the FDA or any other health regulator.
• We are not clinicians. Our suggestions about scheduling are productivity suggestions, nothing more.
• Never use Easier Now as a substitute for professional care. If you have concerns about your health, talk to a doctor or a qualified professional. Do not delay seeking help because of anything you read in the app.
• If you are in crisis, contact your local emergency services. In the UK, call 999, or the Samaritans free on 116 123.
• Never use the app to manage medication, treatment plans, or anything where an error could harm you.

15. Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we exclude all implied warranties, including fitness for a particular purpose, merchantability and non-infringement.

We do not promise that:

• The service will be uninterrupted, timely, secure or error free.
• Any output, estimate or schedule will be accurate or suitable for you.
• The service will produce any particular result for your productivity, your work or your business.
• Defects will always be fixed.

If you are a consumer, you keep all the statutory rights you have under UK consumer law, and nothing here removes them.

16. Limitation of liability

Nothing in these terms limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Anything else that cannot be limited by law.

Subject to that, and to the extent the law allows:

• We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost business, lost opportunity, lost goodwill, wasted time, or loss or corruption of data.
• Our total liability to you for all claims in any 12 month period is capped at the greater of the amount you paid us in the 12 months before the claim arose, or 100 US dollars.
• We are not liable for failures caused by events outside our reasonable control, or by third party services.

If you are using Easier Now for business purposes, you accept that this allocation of risk is reflected in the price you pay.

17. Indemnity

If you use Easier Now for business purposes, you agree to cover us for any claims, losses, damages and reasonable legal costs that arise from your content, your use of the service, your breach of these terms, or your breach of anyone else's rights. We will tell you promptly about any such claim and let you take part in defending it.

18. Suspension and termination

• You can close your account at any time from settings.
• We may suspend or close your account if you break these terms, if payment stays unpaid, if we reasonably suspect fraud or abuse, or if we must for legal reasons.
• Where it is reasonable and safe, we will warn you first and give you a chance to put it right. For serious breaches we may act immediately.
• If we close your account without cause, we will refund the unused part of the period you have paid for. If we close it because you broke these terms, we will not.
• After termination you have 30 days to ask us for an export of your data, after which it may be deleted permanently.
• Sections that by their nature should survive do survive, including sections 10, 14, 15, 16, 17 and 19.

19. Governing law

These terms are governed by the law of England and Wales. Any dispute goes to the courts of England and Wales, which have exclusive jurisdiction.

If you are a consumer living elsewhere in the UK or in the EU, you keep the protection of the mandatory consumer laws of the country you live in, and you can bring proceedings in your local courts.

Before going to court, please email us. Most things are quicker to sort out directly. EU consumers can also use the European Commission's online dispute resolution platform.

20. Changes to these terms

We may update these terms. The date at the top always shows the current version. If a change materially affects you, we will email you or show a notice in the app at least 30 days before it takes effect. Continuing to use the service after that means you accept the new terms. If you do not accept them, cancel before they take effect, and we will refund the unused part of any period you have prepaid.

21. General

• If any part of these terms is found unenforceable, the rest still applies.
• If we do not enforce something straight away, we have not given up the right to enforce it later.
• You may not transfer your rights under these terms without our permission. We may transfer ours if the business is sold, and we will tell you if that happens.
• Nobody other than you and us has any rights under these terms.
• Notices to you go to the email address on your account. Notices to us go to hello@easiernow.co.

22. Contact

Questions about these terms? Email hello@easiernow.co. A postal address for formal notices is available on request.

See also our privacy policy.